Returns & Exchanges

Hassle-free returns within 30 days

How Returns Work

1

Contact Us

Reach out within 30 days of purchase with your order number and reason for return.

2

Get Return Authorization

We'll provide a return label and instructions for sending back your item.

3

Ship Your Item

Pack the item securely and send it back using the provided label.

4

Inspection

Once received, we inspect the item to ensure it meets return conditions.

5

Refund/Exchange

Upon approval, we process your refund or send your replacement item.

Return Policies

Return Window

Items must be returned within 30 days of purchase in original, unused condition.

Condition Requirements

Items must be unworn, unscratched, and in original packaging with all accessories included.

Exchange Process

Prefer an exchange? No problem! Exchange for a different size, color, or product free of charge.

Damaged Items

Received a damaged item? Contact us immediately with photos. We'll send a replacement right away.

Frequently Asked Questions

Can I return an item that I've used?

Items must be unused and in original condition for a return. If your item is damaged or defective, we can help regardless of use.

How long does the return process take?

Once we receive your return, inspections typically take 3-5 business days. Refunds are processed within 5-7 business days after approval.

Who pays for return shipping?

For items received in damaged or defective condition, we provide prepaid return labels. Standard returns may incur shipping costs.

Can I return items without a receipt?

Yes! Simply provide your order email or order number. We can look up your purchase in our system.

What items can't be returned?

Customized or personalized items cannot be returned. Items purchased during final sale events are also non-returnable.

Can I exchange for a different product instead of a refund?

Absolutely! Exchanges are often processed faster than refunds. You can exchange for any item of equal or greater value.

Have questions about a return?

Contact our support team for assistance.

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