Frequently Asked Questions

Browse our products, add items to your cart, and proceed to checkout. Fill in your details and choose your payment method.

Once an order is placed, we process it immediately. Please contact us urgently if you need changes before it ships.

You'll receive a tracking number via email once your order ships. Use it on the courier's website to monitor delivery.

After placing an order, you'll receive a confirmation email with your order number and summary.

We accept Bank Transfer and Paystack. Select your preferred option during checkout and follow the payment instructions.

Yes! We use secure payment processing. Your financial information is encrypted and protected.

Bank transfers typically process within 1-2 business days. Once verified, we confirm and process your order.

Currently, we don't offer payment plans, but we're working on options. Check back soon!

Shipping costs vary: Local (₦2,000), Nationwide (₦3,000-₦5,000), Express (₦8,000).

Currently, we ship within Nigeria only. International shipping is coming soon!

Local: 2-3 days, Nationwide: 3-5 days, Express: 1-2 days. Times start after processing.

Contact us immediately with your tracking info. We'll investigate with the courier and arrange a replacement or refund.

Items can be returned within 30 days of purchase if unused and in original condition.

Contact us with your order number and reason for return. We'll provide return instructions.

Yes! You can exchange for a different size, color, or product free of charge within 30 days.

After inspection, approved refunds are processed within 5-7 business days.

Yes! Our cases are made with premium materials designed to protect your devices from daily wear and drops.

We offer cases for iPhone, Samsung, and AirPods. More models are added regularly!

Most of our cases support wireless charging. Check product details for specific compatibility info.

Custom cases are available! Contact us for custom design requests and pricing.

Reach us via WhatsApp (+234 913 346 1357), email, or our contact form. We're here to help!

Mon-Fri: 9 AM - 6 PM, Sat: 10 AM - 4 PM, Sun: Closed (all times WAT)

We have limited support on Saturdays. For urgent matters, reach out and we'll assist as soon as possible.

We're based in Port Harcourt, Rivers State, Nigeria.